United Asset Recovery contacted you or your company because we believe you may be entitled to funds we have located, and we are confident that we can successfully recover them for you.

Frequently Asked Questions:

Below are some of the most frequently asked questions and answers about our services and about the process of recovering funds.

Q. How does United Asset Recovery charge for recovery services?

A. We charge a fair and reasonable fee, based on a percentage of the total amount successfully recovered. The fee is payable only after the funds are recovered and back in your possession. If we recover nothing, you pay nothing.

Q. Do we have to pay any money to United Asset Recovery up front?

A. United Asset Recovery will never request or require money up front to recover your funds.

Q. How do we know that United Asset Recovery's offer is not a scam or fraud?

A. We have a long and growing list of satisfied customers around the country who can attest to the successful work we perform. If we haven't already, we will be happy to provide you with references for you to contact and inquire about our services. Our references include contact phone numbers, e-mail addresses, and physical addresses for direct contacts at many major U.S. corporations, as well as private citizens for whom we have completed work. You will have the opportunity to talk directly to our references prior to engaging our services.

Our list of satisfied customers include: court-appointed trustees, attorneys, public corporations, nonprofit organizations, private citizens, family heirs, and estate administrators, among others.

Click here to read testimonials from clients, current and past.

United Asset Recovery is Bonded and Insured. Since the inception of United Asset Recovery in 2005, the company has been in business under the same name, and at the same location. We do our best to provide any additional information you may request to verify our credentials.

Click here to read about our client protection policies.

Q. What are the benefits of using United Asset Recovery's services?

A. Recovering abandoned funds can often be a tedious, frustrating, and time-consuming project. Most of our clients are already overburdened with multiple priorities, and have little, if any, time to devote to asset recovery.

United Asset Recovery can assist you in several ways while recovering assets that belong to you or your company:

  1. Asset recovery is our specialty. Our services allow you to remain focused on your current duties and priorities.
  2. United Asset Recovery begins the recovery process immediately, effectively eliminating delays in recovery caused by staff turnover, burdensome workload, or changing priorities within your company.
  3. In the recent term, holders of unclaimed property have become increasingly reluctant to release funds to rightful owners due to budgetary conflicts of interest. United Asset Recovery works hard on your behalf to resolve difficult claims when holders refuse to release funds.
  4. United Asset Recovery has the time and experience to conduct comprehensive searches enabling us to locate hard to find and hidden assets. In most cases, we are able to locate larger quantities of assets, resulting in larger recoveries for our clients.
  5. Our wealth of experience helps us steer clear of the many obstacles and roadblocks that frequently cause long delays and problems within the claim process. This provides you with a more efficient and less stressful experience.
  6. United Asset Recovery strives to bring you real results with minimal effort on your part.

     Click here to learn what others have said about our services.

Q. How is it possible that these funds exist without our knowledge?

A. There are many reasons that funds may become available that you are not aware of and could not have anticipated. A common example is that of a home owner or a business that paid insurance at their residence or business location over a period of time. Let's suppose that the person or business moves to a new location and obtains insurance from a new carrier. Years after the move, a court may find that the previous insurance company over charged for its services, and orders that the insurance company provide a refund to the affected customers. The insurance company would then calculate a refund and send it to the previous address of record. Since the post office only forwards mail for six months, your refund would be returned to the insurance company as undeliverable. At that time, the insurance company is not required to spend any extra effort in locating you. After a specified period of time, by law, the funds become officially abandoned. This is only one example of many possible scenarios that might occur with vendors, suppliers, customers, and others you may deal with in your business or personal life.

Q. Why weren't we notified by the party who originally held the funds?

A. There are many reasons why the party who originally held your funds may not have previously notified you. Some common reasons are as follows:

Q. How long does the process take?

A. Depending on the complexity of your claim and in some cases, which state, county, or city your funds are located, the process can take anywhere from one to several months to complete. More complex claims or claims with unusual challenges and circumstances can take upwards of six months to a year to complete.

Q. What is required of us to get the process started?

A. In most cases, just a couple of items:

Once we have this basic information, we will prepare an assortment of documents that will be sent to you for signature, along with an enumerated list of items that must also accompany your claim.

United Asset Recovery does not request a fee upfront to begin the recovery process.

Q. What information or documentation will we have to provide along with our claim documents?

A. Once we have your signed agreement to begin the recovery process, we will assemble and send to you the claim documents for your signature. Along with the claim documents, we will provide you an itemized checklist of items that you will need to assemble. Depending on whether yours is a company claim or a private citizen's claim, among the items you will need to provide are the following:

Other documents may be required in support of the above, such as third party documentation proving that you resided at a specific address, or proof that you had business dealings with a particular company.

Q. What happens if our claim is denied?

A. The denial of most claims can be corrected and overcome. If your claim is denied, United Asset Recovery will first evaluate the reason(s) for denial and determine what steps can be taken. If we can take steps to resolve the denial without your assistance, we will do so. If we cannot resolve the matter without your assistance, we will contact you for additional information and/or supporting documents. If together we determine that sufficient documentation has been provided and the claim is still denied, we can discuss various processes in place to address the grievance.

On rare occasion, claims are denied for reasons that cannot be overcome. For example, an Employer Identification Number or Social Security Number may not match the number remitted with the funds in question and the holder refuses to release the funds on this basis. There are other reasons that a claim could have insurmountable challenges. However, we perform exhaustive research at the inception of the claim process in order to avoid such problems to the greatest extent possible.

Q. What if only a portion of our claim is paid?

A. There are a couple of reasons that claims are partially paid. Occasionally, funds may be jointly owned, but the joint status is not provided until such time that the claim is submitted and evaluated. Another reason for partial payment could be that a portion of the claim had already been paid out to another joint owner, and again joint status is not provided until such time that the claim is submitted and evaluated. In the case of corporate claims, occasionally a holder determines that the claimant corporation does not own/control 100% of an entity for which funds are being held. In the case of heirs, a holder may conclude that other heirs may be partially entitled to the funds.